PanasVIP started from a simple frustration. Our founders — a group of online gaming veterans who had spent years playing on international platforms — kept running into the same problems: slow withdrawals, payment methods that didn't work for Malaysian users, customer support that couldn't speak to local concerns, and bonus terms buried in fine print. The existing options felt like they were built for a different market and merely tolerated Malaysian players.
In response, the team set out to build something different. Something that would put Malaysian players first — from the payment infrastructure to the game selection to the support experience. Early development focused heavily on integrating the payment rails that Malaysians actually use daily: Touch 'n Go eWallet, DuitNow, FPX, and local bank transfers via Maybank, CIMB, Public Bank, and Hong Leong. Getting these right took time, but it was non-negotiable for us.
Since launch, PanasVIP has grown steadily through word of mouth among the Malaysian online gambling community. We've expanded our game library to over 500 titles, built out a comprehensive live sports betting section covering the English Premier League, Liga Super Malaysia, UFC, and other major competitions, and introduced a loyalty rewards programme designed to give real value back to regular players.